Retailer take-back: for retailers and distributors

cropped view of a light skin-tone hand putting a smart phone into a cardboard box full of other electrical devices

Retailers must accept consumers’ old electricals in store for recycling – and tell customers about this service. The majority of the UK public say they would use these drop off points and view retailers more positively. Material Focus outline the legal obligations simply and explain what retailers need to do, including these mandatory communications which together deliver the all key messages required to comply.

  • Strut card and poster – for use at the checkout/till in-store
  • Point of sale comms – for use at the points in the store where you sell electricals
  • Website copy – on how customers can reuse and recycling electrical and electronic equipment
  • QR code or web address – directing people to your website or Recycle Your Electricals

Retailer take-back: industry briefing for retailers

October 2025

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